Accessibility Statement for Man and Van Battersea Services

Man and Van Battersea is committed to providing an accessible online experience for all users, including disabled customers, carers, and support workers. This Accessibility Statement explains the steps we are taking to make our website and digital content easier to use, and how you can contact us about any accessibility issues or requests.

Our Commitment to Accessibility

We aim to align our website with the Web Content Accessibility Guidelines, WCAG 2.1, at the AA level. These guidelines are recognised as the international standard for web accessibility and are designed to make online content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological conditions.

As a local Man and Van service in the Battersea area, we want everyone, including disabled residents and businesses, to be able to access information about our services, pricing, and availability without barriers.

Measures We Are Taking

We are working to ensure that the Man and Van Battersea website is:

Perceivable, so that content can be viewed, heard, or read in different ways without losing information. This includes using clear text, sufficient contrast between text and background, and providing text alternatives for non-text content where possible.

Operable, so that users can navigate the site and use its features easily. This includes support for keyboard navigation, allowing users to move through menus, forms, and buttons without a mouse.

Understandable, so that information and the operation of the website are clear and predictable. We aim to use plain language wherever possible and consistent navigation and layouts.

Robust, so that our website works with a range of browsers, assistive technologies, and devices, including screen readers and speech recognition tools.

Screen Reader Support

The Man and Van Battersea website is designed to be compatible with modern screen readers. We aim to provide meaningful headings, descriptive text for images where appropriate, and logical reading order to support users who rely on assistive technologies. We are working to ensure that all key information about our Battersea man and van services can be accessed through screen readers without missing content.

Keyboard Navigation

Our website is being developed so that key content and forms can be reached and operated using only a keyboard. This includes the ability to move forwards and backwards through links, form fields, and buttons. Logical tab order and visible focus indicators are used to help users understand where they are on the page when navigating without a mouse.

Compatibility and Limitations

We aim to support current versions of major browsers on desktop, tablet, and mobile devices. While we work to maintain WCAG 2.1 AA alignment, some areas of the site may not yet be fully compliant. This may include older content or third-party tools we cannot fully control.

We are continuously reviewing and improving our site to better support accessible man and van service information for the Battersea area. Feedback from users is an important part of this process.

Requesting Information in an Accessible Format

If you experience any difficulty accessing information on the Man and Van Battersea website, or if you need information about our services in an alternative format, we are happy to help. Examples of alternative formats include large print, easy read text, or verbal explanations of booking steps and service details.

You can contact us using the contact form on our website or by using the general contact details provided on our contact page. Please tell us what content you need, the format you require, and how we can best support you. We will review your request and respond as soon as we reasonably can.

Reporting Accessibility Issues

If you find any problems that are not mentioned in this statement or you believe we are not meeting accessibility requirements, please contact us and explain the issue in as much detail as possible. Include the page you were using, what you were trying to do, and any assistive technologies you were using, such as a screen reader or keyboard-only navigation. This information helps us identify and fix issues more quickly.

Ongoing Improvements

We are committed to making continuous improvements to the accessibility of our website and digital services. As the needs of our customers and the standards for accessible design evolve, we will review and update our website, our internal processes, and this Accessibility Statement. Our goal is to ensure that everyone in the Battersea area can easily learn about, book, and use our man and van services.